SiteGround Review: Pros & Cons of Using SiteGround
Since the time I started my blogging journey, I’ve used more than 25+ web hosting companies to get the best performance. For scaling a 100$ business to 10000$, you need a web hosting that you can trust. Since I have used so many web hosting services, today I am going to write an in-depth review of SiteGround web hosting.
First time I used SiteGround web hosting three years ago. That time I was frustrated on the web host I was using that time because of the poor customer support. According to me, three major factors that you should consider before going for a web host are customer support, uptime percentage, and credibility. And SiteGround had everything, so I shifted to it. Later I used SiteGround for many of my sites and trust me. I had a great experience with them.
So basically SiteGround is an independent Bulgarian web hosting company founded in 2004 by some university students. Since then, it has grown rapidly, and currently, it has more than 400+ employees and around 2 million domains hosted on their servers. It is very popular because of their different hosting options, which include shared hosting, cloud hosting, and even dedicated servers. Though today I am going to review its shared hosting, so we are only going to talk about that.
SiteGround also has its own WordPress speed and security tool that optimizes the speed of your site and make it secure as well. Also, they are much budget friendly than competitors with the same reputation. So, let’s talk about what SiteGround brings on the table for us-
SiteGround’s Shared Hosting Plans:
Shared hosting is the battleground where all the popular web hosts compete with their plans, and they have to offer. It is the kind of web hosting of almost 80% of customers requires because VPS and Cloud hosting requires only by large websites. For this market, SiteGround has done exceptionally great,
SiteGround offers three different shared hosting plans. The StartUp one cost $3.95 per month where you can host one website, and it can easily handle 10000 visits monthly. It is great if you own a small website or just entering in blogging. The second plan is GrowBig, which charge $5.95 per month, and in this plan, you can host unlimited domains, but it is only able to handle 25,000 visits monthly. It can be a good plan for you if you want to test multiple websites. The third one is the GoGeek. It is one of the most famous plans among developers and bloggers who own multiple websites. This plan charges $11.95 monthly where you’ll get 30 GB of web space, and it can easily handle 100,000 visits per month.
It uses CentOS Linux for their servers so that they can offer cPanel, which is a great thing as many of the developers consider it as the main factor when it comes to choosing a web host. Also, it makes transferring a site from SiteGround to any other web host or migrating to SiteGround much easier.
Since we have discussed a lot about SiteGround and it’s web hosting plans, let’s talk about the pros and cons.
Pros of SiteGround Shared Hosting
SiteGround is well known for its high uptime percentage and phenomenal customer support. Let’s see what I think about them-
High Uptime Percentage – 99.99% Really?
Uptime is a very important thing that every web webmaster concern about. It is because each visitor/customer is important for your website. And if your web host doesn’t give priority on uptime, you’ll lose $$$ from your earning.
I’ve seen many companies that offer 100% uptime guarantee, but in reality, it is not possible for any web host. It just simply means that just in case if you’ll notice a downtime, they’ll reimburse it. It means that even the best web hosts can also face downtimes and it is possible that you can face downtime with SiteGround.
But according to my six months of usage, I’ve found that the website was 100% uptime for the five months and for April, it went down for a while, and the uptime percentage was 99.96%. It even better results than what SiteGround talks about their hosting.
Experienced Customer Support-
Customer support is another important thing that many peoples avoid to care about. They don’t give much value to customer support until they have to deal with the issue.
When it comes to customer support, SiteGround is the best hosting that I’ve ever used. It provides a knowledge base for customers where you can find quick answers to resolve your issue. And just in case if you’re not able to find the solution of your issue, you can discuss the problem with their customer support team over a call or their 24/7 live chat support.
I’ve tried both call and live chat support, and one thing I noticed that they are having highly experienced customer support as they were easily understanding what I am talking about and were answering quickly.
Site speed is another important factor that peoples consider before choosing a web host. If your web host is slow, then you can never speed up your website. Doesn’t matter how much you’ll compress images or optimize the code, you’ll always face the issue of slow loading. Even, Google itself shares a report which clearly showed that more than 53% of users leave the page if it won’t loads within three seconds.
Well, in SiteGround you don’t need to worry about the site speed. Without even optimizing my website, I got around 500-700ms in last six months. It is a pretty nice speed because if I optimize images and codes a little bit, I can easily achieve 300-400ms.
Free website migration-
SiteGround has created a free migration plugin that you can upload in any WordPress site. And after that, you can use that to migrate your website to SiteGround. Just in case you don’t want to spend an hour in doing it all yours, you can raise a token from your account and their team will do everything for you.
Free CDN and SSL-
SSL is one of the most important things that every webmaster needs. It is because google chrome is now actively warning its users not to use a website without an SSL certificate. It also makes a secure connection between users and the server so that hackers can’t see what a customer is doing on your site.
CDN is another important thing that you’ll get for free. CDN takes large files away from your server to make it lightning fast.
30 Day Money Back Guarantee-
SiteGround offers a 30 days money back guarantee with their shared hosting plans. The best thing is that you won’t be asked a single question while canceling your order. I will highly suggest you read their refund policy once you buy a plan so that you won’t face any issue if you ask for a refund.
Cons of SiteGround-
Like every other web host, SiteGround also has some cons that you should read before committing for a plan. Here I’ve mentioned the cons of SiteGround-
Higher Renewal Rates-
SiteGround’s cheapest plan cost $3.95/month as advertised on the website, but once you go for the renewal of the same plan, it will charge you $11.95/month. It’s other plans also hike up to $19.95/month and $34.95/month respectively. This is something you should consider before going for the plan. Also, if you’ve decided to go with SiteGround, I’ll suggest you go with the longest term plan of 36 months.
Limited Storage for Cheapest Plan-
The cheapest plan of SiteGround offers 10 GB web space, which is pretty enough for a small type website. But it is limited to handle 10,000 monthly visits only, which doesn’t seem fair as this plan comes with unlimited bandwidth, which means this plan offers unlimited traffic. What clearly says that your site will be okay till 10,000 visits of the month and once you’ll cross those limits, your site’s performance will suffer.
Which means this plan is good for smaller sites but just in case your site grows big, you’ll have to upgrade to a bigger plan.
So, these were the pros and cons of SiteGround hosting. Apart from this, it also offers you a free one click script installer. You can use that to install any of your favorite scripts without any issue.
SiteGround is a reputed web host providing services from the past 15 years. It’s around one and a half decades, which clearly means they are trusted as well. Even I am using it from the past three years, and I have not faced any critical issue in this period. If we talk about the site speed and uptime, there are very few who can compete with SiteGround.
If you ask me, I will definitely suggest you go with SiteGround as it is one of the best budget-friendly options you’ve got. Now it’s on you and your need. If you’re having a small to medium size site, it is going to be the best option for you, and if you own a big site, I will suggest you go with VPS by Vultr or DO.
If you have any questions about SiteGround or their hosting, feel free to shoot them below in the comment section, and I will try to answer you ASAP. Thanks for reading.